What is the key factor affecting the overall rating of a practitioner?

The overall rating of a practitioner is significantly influenced by the patient's experience, which often includes the time spent in the waiting area. A shorter wait time can enhance patient satisfaction, leading to more favorable ratings. Patients typically value efficient service and timely appointment adherence, as excessive waiting can breed frustration and negatively impact their perception of care quality. This experience is crucial, particularly in a medical setting where patients may already be under stress or discomfort.

While the quality of medical equipment, professional qualifications, and practice size can affect different aspects of patient care and outcomes, it is the immediate experience during visit appointments, particularly the waiting time, that often shapes a patient’s overall impression and evaluation of a healthcare provider.